Introduction: Your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our cross-border money transfer services. You agree to the practices described in this policy when you use our services.

1. Information We Collect We collect the following types of information:

Personal Information: Includes your name, address, email, phone number, date of birth, identification documents, and financial information.
Transaction Information: Details of your transactions, including the amount, currency, recipient details, and payment method.
Technical Information: Information such as your IP address, browser type, and operating system when you use our online platforms.


2. How We Use Your Information: We use your personal information to:

Process and complete your transactions.
Verify your identity and comply with legal and regulatory requirements.
Improve our services and customer experience.
Communicate with you about your transactions and provide customer support.
Prevent fraud, money laundering, and other illegal activities.


3. Information Sharing and Disclosure: We do not sell or rent your personal information to third parties. However, we may Շ share your information with:

Service Providers: Third-party companies that assist us in processing transactions, verifying identities, or providing customer support.
Regulatory Authorities: Government agencies or regulatory bodies when required by law to comply with legal obligations, such as AML/CTF regulations.

4. Data Security:
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and regular security audits.

5. Your Rights: You have the right to:
Access the personal information that we hold.
Request corrections to any inaccuracies in your information.
opt-out of receiving marketing communications.
Request the deletion of your data, subject to legal and regulatory requirements.

6. Retention of Information:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal and regulatory obligations.

7. Changes to This Privacy Policy:
We may update this Privacy Policy occasionally. Any changes will be posted on our website with the revised policy’s effective date. We encourage you to review this policy periodically.

8. Contact Us If you have any questions or concerns about this Privacy Policy or your personal information, please get in touch
with us at Phone No. +97286670407, Email: support@tung-tong.com.