“>Tong Tong MoneyTerms of use

Tong Tong Money are pleased that you have chosen us as your digital wallet (“the Wallet” or “the Account”). The Company will provide various financial services, as detailed in these Terms of Use.
The use of the Wallet and the services offered by the Company constitutes your agreement to the following terms of use. By using the Wallet and the services, you declare that you have read the terms of use (including the Company’s privacy policy). If you do not agree to these terms of use, in whole or in part, you cannot perform any actions within the Wallet and the services provided by the Company.

1 Summary of the Terms of Use:
1.1 The Company holds an expanded license (License No 56992) to provide financial asset services. It is regulated and supervised by the Israel Securities Authority, Insurance, and Savings.
1.2 The Company provides a digital wallet payment service, which is considered a means of payment as defined in the Payment Services Law, 5779-2019 (“Payment Services Law”). This service is operated through an application installed on your smartphone device.
Subject to the terms of use, the Company grants you a limited, non-exclusive, non-transferable license to use the wallet and services.
1.3 It is clarified that these terms of use constitute a payment services agreement, and the provisions of the Payment Services Law shall apply to them.
1.4 Registration for the Application/Wallet: The services are intended for individual customers over 18. First, you need to download and install the application on your smartphone device and fully complete the registration process, including providing personal information and identification documents as required by the Company for identification and verification, as required by law. As part of the registration process, you must choose a personal password to access the application periodically.
1.5 After opening the wallet, you can utilize various services offered by the Company (as detailed in Section 6 below) according to the limitations specified in these terms of use. The services include, among others, making deposits into the wallet, transferring funds between application users, transferring funds to bank accounts in Israel, and using a prepaid card issued by Max IT Finance Ltd. (“Max”), which constitutes a separate means of payment governed by the terms and conditions of Max’s cardholder agreement. The use of specific services may require using the chosen enhanced authentication method. It is clarified that the Company will not be held responsible for any use of the services that do not comply with these terms of use and applicable laws.
1.6 Important to know: Following instructions to execute a funds transfer is an immediate and irreversible action on your part. The user is solely responsible for entering the information accurately and correctly. Fund transfers to another user will be completed within one business day, and funds transfers to a bank account will be completed within one business day.
1.7 The limitations imposed on the services, including transaction amounts, may vary from time to time, at the sole discretion of the Company and subject to the provisions of applicable law. It is your responsibility to stay updated on the limitations the Company sets. It is clarified that the prepaid card restrictions will follow Max’s terms and conditions.
1.8 Data Security: You must keep your payment methods and the essential component of the payment methods confidential, separately, and in a manner inaccessible to others. You are obligated to immediately notify the company of any concerns regarding theft or loss of any part of the essential component and in the event of suspicion of malicious use of your wallet. You must also provide the company with all relevant information and act following its instructions. Registration to the application and the opening of the wallet does not involve a fee, and the wallet is subject to regular usage and services. In exchange for other services, your account will be charged according to the company’s fee schedule, which will be updated occasionally. It is clarified that the costs of using the prepaid card will be determined following the cardholder’s agreement and Max’s fee schedule. However, if there is no usage of the wallet and services for six (6) consecutive months, a management fee will be charged as detailed in the company’s fee schedule.
1.9 Contract Period: The contract will become effective upon the company’s approval of opening the wallet and will remain in effect until the termination date, whether initiated by you or by the company, by the provisions of the law and these terms of use.
1.10 Termination/Suspension by You: You can terminate the contract anytime by contacting the company’s customer service center (by phone, email, or through the application). Termination of the agreement will take effect within one business day after completing the necessary actions to close the wallet, including handling the remaining balance in the wallet as coordinated with you. Additionally, you have the option to temporarily suspend the wallet and services for a period of up to 14 days. The request for suspension, as mentioned above, should also be made by contacting the company’s customer service center.
1.11 Termination/Suspension by the Company: The company may terminate the contract with you, subject to providing 45 days’ prior notice or shorter notice in exceptional circumstances, as detailed in these terms of use and accordance with the law. Additionally, the company may freeze the wallet and restrict you from using the wallet and services under certain circumstances specified in these terms of use.
1.12 Liability: The company’s liability is limited to matters under its control as specified in the terms of use and for misuse as determined by the Payment Services Law. It is your responsibility to keep your username, password, and any identification code provided to you by the company during the registration process and payment transactions through the wallet strictly confidential. It is clarified that you are responsible for all actions performed with your purse, and the company is not liable for any damage or loss caused to you due to an account breach or any other action you take with the wallet.
1.13 Risks: The use of the wallet and services involves various risks. Among other things, using the wallet entails the risk of loss or theft of the smartphone device in your possession and the risk of errors in executing transactions and money transfers. Before initiating a payment instruction, you must ensure that all the details you entered are correct and accurate. You are solely responsible for providing inaccurate information. Additionally, various factors may affect the availability and functionality of the application and services, such as software, communication networks, service providers, and other third parties (such as cloud storage providers and cellular services). Some of these factors are beyond the control of the company. The company shall not be liable for any damage caused to you due to a malfunction, disruption, or defect beyond its control, and you, with this, waive any claim against the company regarding such damages.

2 General Terms
2.1 The use of the wallet and services is subject to compliance with the terms of use. It is clarified that the company is entitled to change the terms of use at any time, at its sole discretion and following applicable law, without the need for prior notice. The version of the terms of use published in the application and on the company’s website is always binding.
2.2 These terms apply to any use of the wallet and services, whether through your smartphone device, the company’s website, company branches, or any other means.
2.3 By agreeing to these terms of use, you declare that you waive any claim or demand against the company, its management, employees, or representatives, except for claims relating to the company’s breach of its obligations under applicable law and the terms of use.
2.4 The terms of use are formulated in the masculine gender for convenience purposes only, but they are intended to apply to both women and men.
2.5 The section headings are provided for convenience and reference purposes only, and they shall not be used for the interpretation of the terms of use
2.6 The records kept by the company regarding the transactions performed in your wallet will constitute conclusive evidence of the accuracy of the transactions.

3 Definitions
Unless otherwise specified explicitly, the terms used in these Terms of Use will have the meaning attributed to them in the law (as defined above).
“Payment method”—as defined in the law, for these Terms of Use, the payment method refers to the wallet, in which specific
 actions you perform fulfill the required sequence of actions to initiate a payment instruction, as defined below.
“Application” – The Shani O.D.E / Tung Tong application (or any other name chosen by the company from time to time) for compatible devices, available for download on the Apple App Store and Google Play Store, and any other application store that allows you to download the application on your smartphone device.
“The Wallet” – A service provided through the application that allows you to deposit and load funds into the wallet, transfer and receive funds, accumulate funds, load funds onto a prepaid card, convert funds into foreign currency, and perform money transfers between application users, as well as perform domestic money transfers. It is clarified that some of the services may be performed and provided by third parties. The company reserves the right to modify and add to the existing services at any time or to cease providing specific services at its sole discretion.
“Payment Instruction”—as defined by the law, it refers to the issuance of an instruction to the company to transfer or receive funds in the wallet, load funds into the wallet, or transfer funds onto the prepaid card (which also serves as a means of payment).
“Services” – refers to all the services that can be obtained through the wallet (as detailed above). As stated in these terms of use, the company is authorized to modify and add to the existing services at any time or to discontinue the provision of certain services at its sole discretion.
“Customer”/”User” – The Company’s customer who has completed the registration for the application as required by the Company follows the law and utilizes the wallet and services.
“Prepaid Card” – A prepaid debit card issued by Max IT Finance Ltd. (“Max”) and distributed by the Company to customers in collaboration with Max. The prepaid card is subject to the terms and conditions of the Max cardholder agreement.
 “Credit Card” – A card or other device intended for repeated use designed to purchase goods or services from a supplier without the immediate payment of consideration.
“Payment Services Law” – The Payment Services Law, 2019.
“Business Day” – Any day except for Saturday, the two days of Jewish New Year, the eve and day of Yom Kippur (27 hours), the first day of Sukkot, Purim, the first and seventh days of Passover, Independence Day, Shavuot, or any other day determined by the Company’s supervisor or as determined by any law as a non-business day, as stated above.
Without derogating from the above and subject to any law, the Company may determine from time to time the business days applicable to the service following the law and the instructions of the Company’s supervisor.
Each business day shall commence upon the conclusion of the preceding business day.
“End of Business Day” – 8 pm each business day and 4 pm on Fridays and the eve of Yom Kippur, as defined.
“Smart device” – A smartphone device that allows the download of the application for the use of the wallet and services, is connected to the internet and supports receiving SMS messages.
“Enhanced verification detail” – As defined in the law, these are the verification details that the company determines from time to time, which verify the user’s identity with a high level of certainty. The enhanced verification details are the chosen means of identification (username and password and biometric identification method) determined by you and known only to you.
Additionally, there may be actions where the company will require an additional enhanced verification detail, such as a one-time secret code that will be sent to your smart device.
“Essential component” – As defined in the law, it is a component or a combination of elements unique to you that are an integral part of the wallet, through which you can authorize a payment instruction in the wallet. The essential component may include the smart device in your possession and the verification details, which the company requires from time to time concerning the use of the services. For this purpose, the wallet and the enhanced verification detail in your possession constitute the “essential component.”
“Misuse” – The use of the wallet and its essential component by someone not entitled or authorized to do so according to the terms of use and applicable law.

4 Registration/Sign-up for Account Opening/Wallet:
4.1 you must install the application on your smartphone and register as a company customer to use the wallet and its services.
4.2 It is clarified that the services are intended for individual customers over 18 who possess a smartphone device.
4.3 As part of the registration process, you will be required to provide the company with personal identification details such as full name, ID/passport number, address, phone number, and any additional information and documents requested by the company at its sole discretion, for customer identification, registration, verification, and compliance with legal requirements (including anti-money laundering and counter-terrorism financing obligations, identification requirements, reporting, and record-keeping by financial service providers and credit service providers to prevent money laundering and financing of terrorism), as required by law 2020 (“Money Laundering Prohibition Order”).
4.4 You must provide the company with truthful, accurate, complete, and up-to-date information. Additionally, you must update the information provided during the registration process to maintain its accuracy and completeness.
It is emphasized that providing truthful and accurate information about yourself is a fundamental condition for registration as a user and for receiving the services. The company reserves the right to suspend, cancel, or refuse to open the account and provide the services, at its sole discretion, in any case of providing information that is not true, up-to-date, complete, or accurate at the time of registration or after that, or if the company has reasonable grounds to believe that the provided information is not valid, up-to-date, complete, or accurate as stated. It is further clarified that at any time after registration, the company may contact you to complete information and details about yourself and to obtain information and documents at its sole discretion.
4.5 The company reserves the right not to approve the registration of a specific user for any reason, and it shall not be obligated to provide the user requesting to open a wallet with the reasons for not approving the registration as stated above.
4.6 To avoid doubt, registration is limited to creating a single wallet for each user. Additionally, the wallet and services are for personal use only. Using the wallet and services to provide financial services to third parties is prohibited.
4.7 During the application registration process, registration verification will be required by entering a one-time password sent to you via SMS. After entering the one-time code, you must choose a personal and confidential password according to the company’s requirements. The personal password will be used for every login to the application to perform wallet operations and receive services.
It is emphasized that you are responsible for all actions performed in your wallet. The company is not liable for any damage or loss incurred due to an account breach or any other action taken in the wallet.
4.8 During registration, you authorize the company to retain certain information about you. The use of this information and any other information about you is subject to the company’s privacy policy.
For clarity, the company will record and document all transactions and actions performed through the wallet and services.

5 User Obligations when Using the Wallet and Services:
5.1 You at this moment declare and undertake as follows:
5.1.1 You are at least 18 years of age and competent to enter into this payment agreement based on these terms of use.
5.1.2 All the information you provide or have provided to the Company for registration, opening the wallet, and receiving the services is reliable, trustworthy, complete, and accurate.
5.1.3 All funds that you deposit and transfer to your account will be derived from legal sources and will be reported by you to the relevant authorized authorities, including tax authorities.
5.1.4 Any use you make of the account and the services will be conducted following and subject to the provisions of any applicable law. Without any doubt, it is clarified that the Company shall not be responsible for any use of the wallet that does not comply with the provisions of any applicable law.
5.2 Furthermore, you declare and undertake not to perform and not to allow others to perform the following actions (in their entirety or partially):
5.2.1 Use of the application that does not follow the terms of use.
5.2.2 Impersonation of any individual or legal entity.
5.2.3 Providing false, incorrect, or inaccurate information during the application registration or when using the wallet and the services.
5.2.4 Uploading, sending, or transmitting any material that contains any computer virus or other computer code intended to disrupt, interfere with, or limit the use of the wallet and the services on any of the computers, servers, hardware, and software used by the company to provide the services.
5.2.5 Distributing spam or flooding the company’s servers with other unsolicited email.
5.2.6 Modifying, processing, adapting, sublicensing, translating, selling, performing reverse engineering, dismantling, or reassembling any of the components of the code that constitute the application, as well as actions related to the hardware and software used for providing the services.
5.2.7 Infringing upon, in any way, the copyrights, trademarks, or any other intellectual property rights of the company or any other third party.
5.2.8 Placing the services (or any part thereof) or any part of the application within the framework of another website and application (frame) as part of another website and application (mirror) and as part of another service.
5.2.9 Using any robot, spider, crawler, data mining tool, or any other automated or manual tool designed to index, retrieve, or gather information from the application or any tool as mentioned that is designed to expose the database structure and code in the application.
5.2.10 Disrupting in any way or interrupting the use of the application, including disrupting server operations and the computer network connected to the application.
5.2.11 Uploading or transmitting any unlawful, immoral, or harmful material or message through the application.
5.3 The company reserves the right, at any time and at its sole discretion, to prevent a user from using the wallet and services by blocking or limiting their ability to use the wallet and services (in whole or in part), including (but not limited to) in the following cases:
5.3.1 The user has engaged in unlawful conduct or violated any laws, or there is reasonable suspicion that they are likely to engage in illegal conduct or violate the law. 
5.3.2 The user has violated the terms of these Terms of Use.
5.3.3 The user has provided misleading or false information during registration or after that. 
5.3.4 If it is not possible to verify and validate the information the user provides. 
5.3.5 The user has engaged in any act or omission that could harm the company, the proper functioning of the application and services, or any third party. 
5.3.6. Any other reason at the sole discretion of the company.

6 Services offered by the Company.
Through the wallet, you can load or deposit funds, transfer funds to other users to the extent that the Company provides this service for transferring funds to domestic bank accounts and international money transfers, receive funds from other users and accounts, perform currency conversion, and use the prepaid card issued by Max. The funds deposited and loaded into your account will be stored in a stored balance to use the various services offered by the Company (“the stored balance”).
6.1 Account Management (including making deposits to the account and withdrawals from the account).
 6.1.1 You have the option to load funds into the wallet to have a stored balance by depositing cash at the Company’s branch and deposit points, receiving funds from other users to the extent that the Company provides a service for transferring funds from your personal bank account, and through debiting a Prepaid card or using a credit card.
6.1.2 You can use the stored balance to transfer funds to other users, make transfers to the extent that the Company provides a service for transferring funds to bank accounts in Israel or abroad, and load the prepaid card (if issued to you by Max).
6.1.3 Transactions can only be performed within the available stored balance and are subject to the limitations specified in these terms of use. It is important to note that you cannot perform transactions that result in a negative balance in the wallet.
6.1.4 You can withdraw the stored balance using one of the following methods: 
6.1.4.5 Cash withdrawal at the Company’s branch. 
6.1.4.6 Loading the prepaid card issued to you by Max.
6.1.7 It is clarified that the Company does not monitor every transaction performed in the wallet, and the failure to prevent a funds transfer from or to the wallet does not constitute the Company’s approval of the transaction’s validity and legality. You are responsible for monitoring the transactions in the wallet and ensuring no suspicious activity occurs. Suppose you discover a suspicious transaction or wish to dispute a transaction made in your account. In that case, you must contact the Company as soon as possible and no later than one business day from the transaction date.
6.2 Money Transfer Services
6.2.1 You can transfer funds to other users with a wallet with the Company and to bank accounts in Israel or abroad.
6.2.2 Transfers to other users will be executed immediately.
6.2.3 Transfers to bank accounts in Israel will be executed within one business day.
6.2.4 It must be noted that authorizing a funds transfer is irrevocable and cannot be canceled.
6.2.5 It is essential to note that the Company will only be held responsible if you provide correct, accurate, and correct details to execute a funds transfer. You are responsible for ensuring the accuracy of the information provided before authorizing the funds transfer.
6.3 Prepaid Card 
6.3.1 As part of your wallet registration, you can obtain a prepaid card issued by Max and distributed by the Company.
6.3.2 The prepaid card is not issued or operated by the Company and will be subject to the terms and conditions of the cardholder agreement with Max.
6.3.3 The limitations on transactions with the prepaid card will be detailed in the cardholder agreement and may change from time to time at Max’s discretion.
6.3.4 In any case of conflict between the provisions stated in these terms of use and the cardholder agreement (regarding the prepaid card), the provisions of the cardholder agreement will prevail.

7 Limitations
7.1 As detailed on the company’s website at www.tung-tong.com.
8 Fees and commissions
8.1 The company is authorized to charge you various fees according to the company’s fee schedule appearing on the company’s website at www.tung-tong.com, up to the balance accumulated in your account. To remove any doubt, it is clarified that the company will not charge a fee beyond the balance accumulated in your account, so a negative balance will not be created. 
8.2 Considering the services, your account will be charged according to the company’s fee schedule, which is occasionally updated. In case of a fee schedule update, the company will provide advance notice through any means and channels it chooses at its sole discretion.
 8.3 Unless otherwise indicated, the fees charged by the company do not include taxes, mandatory payments, or any other payment collected by law and by any authorized authority. Furthermore, it is clarified that banks may charge fees for financial transactions, including fund transfers from the wallet to other bank accounts.
8.4 You are fully and solely responsible to the company for any fine, charge, or other sanction imposed on the company due to actions performed using the wallet and the services.
 8.5 The company is authorized to deduct the fees it is entitled to from the funds received and accumulated to your credit in your account and to credit your account with funds after deducting the fees as aforementioned. 
8.6. As part of the services, there may be fees and costs charged by third parties, including for internet usage, charges incurred using your credit card or bank account, and for depositing funds or performing currency exchanges through third parties.
9 Suspension and limitation of services.
9.1 You can freeze your account anytime and for up to 14 days (“Freeze Period”) by contacting the company’s customer service center. The company will immediately freeze your account upon receiving your request. 
9.2 During the Freeze Period, you will not be able to use the services provided through the wallet (except for viewing existing information about your wallet activity), including (but not limited to)(but not only) performing money transfers and receiving or depositing funds, currency conversions, using your prepaid card, etc. 
9.3 At the end of the Freeze Period, your account will become active again, and you will be able to use it without further notice from you and without the company being required to provide you with advance notice. 
9.4 You can cancel the freeze, even before the end of the Freeze Period, by contacting the company’s customer service center. The cancellation of the freeze will be carried out within two business days from the date of your request. The company reserves the right to refuse the cancellation of the freeze in specific actions at its sole discretion, including reasons related to information security and suspicion of malicious use of the account, etc. 
9.5 The company has the right to freeze and restrict your use of the wallet and services (all or some of them) at any time if required by law and in any of the following cases: 
9.5.1 Concerns about the user’s account/wallet/application security. 
9.5.2 The user has engaged in unlawful activity or violated any legal provisions, or there is reasonable suspicion that the user is likely to engage in illegal activity or violate legal provisions. 
9.5.3 The user has violated the terms of use. 
9.5.4 The user has provided false or misleading information during or after registration. 
9.5.5 If verifying and validating the information the user provides is impossible. 
9.5.6 The user has engaged in an action or omission that could harm the company, the proper functioning of the application and services, or any third party. 
9.5.7 There is suspicion of engaging in prohibited activity, including contacts with users whose accounts have been frozen or blocked and third parties suspected of engaging in prohibited activity according to the terms of use or any law. 
9.5.8 Any other reason at the exclusive discretion of the company. 
9.6 If the company freezes your account, you will be notified. Unless there is an impediment and by legal provisions, the reasons for the freeze will be detailed in the notification. 
9.7 It is clarified that the suspension of services initiated by you or the company does not release you from your obligations under these terms of use and any law.
10 Termination of the Agreement and Account Closure 
10.1 You can terminate the agreement with the company and permanently close your account at any time and for up to 14 days (“Freeze Period”) by contacting the company’s customer service center. The company will close your account within one business day after completing the necessary actions required for wallet closure, including handling the remaining balance in the wallet as coordinated with you. 
10.2 Please note that deleting the application from your smartphone does not constitute the termination of the agreement between you and the company.
10.3 Upon termination of the agreement, you will not be able to perform any actions in your account or use the services if you wish to resume using the services provided by the company.
10.4 You are fully responsible for withdrawing the accumulated financial balance from your wallet. As long as the accumulated funds in your account are not withdrawn, the company will be entitled to collect a management fee as detailed in the company’s fee schedule. 
10.5 The company reserves the right to terminate the contract with you and permanently close your account at any time at its sole discretion. In such a case, the company will provide advanced notice of 45 days. However, it is clarified that the company may terminate the contract and close your account without prior notice in any of the following cases: 
10.5.1 Violation of these terms of use by the user; 
10.5.2 Concerns regarding the security of the user’s account; 
10.5.3 The user engages in illegal activities or violates any laws, or there is a reasonable suspicion that the user is likely to engage in illicit activities or violate the law; 
10.5.4 The user provided false or misleading information during registration or after that; 
10.5.5 If it is impossible to verify and validate the information provided by the user, 
10.5.6 The user engages in an act or omission that could harm the company, the proper operation of the application and the services, or any third party; 
10.5.7 Suspicion of prohibited activities, including contact with users whose accounts have been frozen or blocked and third parties suspected of engaging in prohibited activities. To avoid doubt, it is clarified that the company reserves its right to investigate any case where, at its sole discretion, there is a suspicion or concern regarding the user’s engagement in unlawful activities or inappropriate conduct and cases of suspected violation of these terms of use. It is further clarified that the company is committed to fully cooperating with law enforcement authorities, the judicial system, and authorized regulatory bodies. 
10.6 At its sole discretion, the company may decide to terminate the contract and close your account from performing specific actions, including reasons related to information security and suspicion of malicious use of the account. 
10.7 It is clarified that upon termination of the contract and closure of the account, whether initiated by you or the company, there is no right to be released from your obligations under these terms of use or any applicable law.
11 Limitation of Liability in Case of Loss, Theft, or Misuse 
11.1 You are responsible for immediately notifying the Company in any case where any component of the essential element in your possession is lost, stolen, or used for malicious purposes (including the loss of the smart device, breach or leakage of authentication information in your possession to a third party) or if there is a misuse of your account. You are required to act following the instructions provided to you by the Company. The date you provide the information shall be defined as the “Notification Date.” 
11.2 Subject to the Company’s notification, you will not be held responsible for any malicious use that occurs in the wallet or any of the services after the Notification Date as mentioned above.
11.3. Regarding payment transactions made before the updated delivery date, the company shall be entitled to charge you based on the liability limits prescribed by law for damages resulting from misuse. The minimum of the following two alternatives shall apply as of the update of the terms of use:”
11.3.1. A fixed amount of________ ILS plus _______ ILS for each day from the date you were informed of the loss or theft of the essential component or the malicious use of the wallet until the Notification Date. If the notification is provided within 30 days from the date of loss or theft of the essential component or the malicious use, the amount shall be limited to _________ ILS. 
11.3.2 The actual amount of payment transactions made. 
11.4 The provisions regarding limitation of liability before the Notification Date, as mentioned above, shall not apply in cases where you did the transfer of the essential component to a third party, whether the malicious use of the crucial element was done with or without your knowledge. However, these provisions shall not apply if one of the following cases is fulfilled: 
11.4.1 The essential component was entrusted to a third party under reasonable circumstances solely for safekeeping purposes or to a payment service provider to execute a payment instruction. 
11.4.2 The malicious use occurred after the essential component, which was entrusted to the third party, was stolen from the same person or lost by that person. 
11.5 It is clarified that the limitation of liability as detailed in Section 11 above shall not apply in any case where it is determined that you acted with intent to deceive. In such a case, you shall bear complete and exclusive liability for the malicious use.
12 Intellectual Property 
12.1 The application and the services offered within it are the Company’s exclusive property, and it possesses copyrights, trademarks (whether registered or not), trade secrets, and all intellectual property rights therein. These rights include, among others, the contents displayed in the application (excluding third-party content) as well as the applications, icons, logo marks, graphics, design, software, computer code, applications, graphic files, information, and text appearing in the system, and any other detail related to the operation of the application. 
12.2 It is prohibited to engage in any commercial use, copy, reproduce, distribute, sell, market, or translate any information from the application, including (but not limited to) trademarks, images, texts, contents, etc., without obtaining prior written permission from the Company. 
12.3 The Company reserves the right to remove any information that infringes any intellectual property rights from the application.
13 Liability 
13.1. The use of the wallet and services is solely at your own risk, and you must follow your choice to use the services and your complete agreement to the terms of use, including the Company’s privacy policy. 
13.2 Subject to applicable law, the company and anyone acting on its behalf shall be exempt from any liability towards you and third parties for damages, losses, expenses, and payments that may arise directly or indirectly from using the services. This includes any payment transaction carried out within the scope of the services between you, other users, or third parties, even in the event of incorrect information input by you or another user to conduct payment transactions within the services.
13.3 Without derogating from the generality of the preceding and subject to any applicable law, it is clarified that the Company shall not bear any liability towards you or any third party with the performance of any action in the wallet and services, to the extent that such action is not following the terms of use or deviates from the provisions of these terms of use and due to the inability to use the application.
13.4 It is clarified that the Company is not a party to any communication or transaction for which you have provided payment instructions. The wallet is a platform that enables transfers and payments made at the users’ free will. The Company shall not bear any responsibility if a service provider refuses to accept payment through the wallet. Additionally, to avoid doubt, it is clarified that the Company is not responsible for the provision, quantity, quality, or nature of assets or services ordered or purchased through the services.
13.5 The Company makes every effort to maintain the proper functioning of the application and services. However, the Company does not guarantee that the application and the services will not be disrupted or that they will be provided as usual without interruptions caused by malfunctions, including hardware, software, or communication lines. It shall not be responsible for malfunctions, internet network interruptions, or telecommunication line interruptions.
13.6 It is at this moment clarified that the company’s systems, being based on software, materials, and communication networks, are exposed to inherent risks associated with such systems, including malicious software (viruses, Trojan horses, etc.), communication line disruptions, unauthorized access by malicious entities, impersonation of the company’s website and application or any of its systems, and other online fraud. The company invests efforts in protecting against these risks; however, complete prevention is not possible, and damages and losses may occur due to realizing any risks, including disclosure and disruption of transmitted and displayed information within the systems. This includes disruption of instructions/requests, unauthorized actions in accounts, disruptions in system operations and their response times, including non-performance, incorrect execution, delayed execution of an instruction/request, unavailability of systems or any of their services, and so on.
13.7 Without prejudice to the above, the company shall be exempt from liability for any damages, losses, or expenses that may be caused to you, directly or indirectly, as a result of any of the following events/causes:
13.7.1 Data or instruction disruption, non-performance, or delayed execution of a payment instruction due to any malfunctions or disruptions in communication lines and faulty electronic or mechanical functioning, whether on your side, the company’s side, or any third party through which the instructions and information pass.
13.7.2 Faulty operation of any software and hardware present on your side.
13.7.3 Disclosure and exposure of information by you to any third party, as a result of using the services or providing inaccurate details, or as a result of transferring your device to another, including for device repair purposes, and including cases where another person anticipates information received from the company through the device or performs various actions within the framework of the services. You are obligated to bear any damage, loss, or expense caused to you, the company, or any third party.
 
13.7.4 Errors, mistakes, or inaccuracies in content.
13.7.5 Any bugs, viruses, Trojan horses, or similar that may be transmitted to or through any website, device, communication medium, or other platform, social network, or by any third party or any content that was pasted, sent via email, broadcasted, or otherwise acquired.
13.7.6 Device malfunctions or breaches, operating system malfunctions, or any application installed therein.
13.8 It is clarified that any actions you perform through the wallet will wholly and exclusively obligate you. You release the company from liability for any damage, loss, or expense that may be caused to you, directly or indirectly, due to your error or the company’s action following any instruction.
13.9 The company may block or freeze any account and service, including but not limited to preventing fund transfers between users and between users and third parties, in any case where it suspects the legality of the actions as stated, at its sole discretion. Additionally, without detracting from the generality of the preceding, the company may determine from time to time which actions can be performed through the wallet and which services can be received, and it may limit the execution of actions and the provision of services as stated, all subject to its sole discretion. You shall have no claim about any damages, losses, expenses, or payments caused to you in the event of such blocking or freezing.
13.10 Additional conditions may apply with third-party contracts and the execution of payments and fund transfers to such third parties arising from your engagement with any other party and in connection with the requested transaction and service. It is solely your responsibility to review the terms and agreements governing the execution of the payment fund transfer and transaction. The company shall not be held responsible in any case of inconsistency between the terms of use and the terms or agreements of a third party.
13.11 Downloading the application may be subject to additional terms and conditions of third parties, including the terms of use of Google, Apple, or any other company through which the application is made available for download and use. You must familiarize yourself with the requirements, terms, and guidelines of the third parties mentioned.
13.12 Google, Apple, or any other company, from time to time as will be from time to time, are not parties to these terms of use, and their terms of use shall not bind or benefit them (unless otherwise stipulated in the terms of use of Google and Apple). However, the use of the services may be subject to the terms of use of Google and Apple, and the terms of use should not be seen as deviating from the terms of use of Google and Apple.
13.13 You undertake to indemnify and hold the company harmless for any loss, damage, or expense (including attorney’s fees) incurred by the company or any third party as a result of any claim, proceeding, or demand arising from a dispute between you and a third party regarding the services immediately upon the company’s first request and as a result of your breach of these terms of use.
13.14 In the event of a claim, proceeding, or demand, as stated above, the company shall be entitled to take any necessary action.
14 Information Security
14.1. The company regards its customers’ information security as a top priority and invests significant resources in maintaining confidentiality. As part of this effort, the company employs the most advanced and sophisticated security measures available today.
14.2 The company does not monitor the information and content transmitted through the network except to protect its network. Therefore, it is your responsibility to employ appropriate security measures (such as protection against viruses, computer breaches, data loss, disclosure of secrets, etc.) arising from the connection to external communication networks or the ability to receive files and other information from various sources, and any use you make of the information or services is at your own risk.
14.3 The company will act following your instructions or the instructions of the party known to you. The company shall act following your instructions or those of someone who impersonates you, subject to these terms of use and the company’s privacy policy. Therefore, it is your responsibility to make every effort to maintain the security of your information using the means available to you and prevent unauthorized use of your wallet and services. You must ensure that your smartphone is used exclusively by you and is not accessible to any other party (including by locking access to the smartphone with a method known only to you).
14.4 To minimize potential risks, you must act following these terms of use. You must immediately notify the company of any suspicion of malicious use of your wallet, including any suspicion of eavesdropping on your smartphone or personal identification details. In the event of a suspected disclosure of your access credentials to the services, you must change your details, including your personal wallet password, and immediately contact the company. Any violation of the information security procedures as stated above shall be your sole responsibility.
14.5 Access to the wallet will only be possible through the essential component in your possession and the enhanced authentication details. The essential component and/or the enhanced authentication details are personal and exclusive to you, and you will use them to identify and perform actions within the wallet.
You must maintain the confidentiality of the essential component and the enhanced authentication details in your possession, not disclose them, and not transfer them to any party. Furthermore, you must not record or keep them near or within your smartphone. It is clarified that any use of the wallet and services through your essential component and enhanced authentication details shall be at your own risk and subject to all legal provisions, including provisions regarding the delivery of the crucial element and enhanced authentication details, after being aware that they may be intentionally misused.
14.6 It is clarified that the company shall be exempt from any liability for any damage, loss, or harm caused to you or any third party due to the use of the critical component and the enhanced verification contrary to the provisions of these terms of use by someone who is not authorized to do so, whether by an intentional act or your negligence.
14.7 Furthermore, it is clarified that the company shall not be held responsible for any security breach, as stated in Section 14, including any data breaches or the execution or non-execution of instructions, as well as any delayed execution of an instruction resulting from malfunctions or disruptions in the company’s systems or in a third-party system that operates the services.
14.8 The company shall not be held liable in the event of disclosure or exposure of information by you to any third party as a result of using the systems, as a result of providing inaccurate details in carrying out actions as mentioned, or for any damage caused as a result of transferring your smart device to another party, including to repair the smart device. In such cases, you must bear any damage, loss, or expense you or the company incurred. 
14.9 Without prejudice to the generality of the above, it is clarified that you are responsible for your device and its security. Specific actions that may be performed by you or on your behalf (e.g., “hacking” the device) may compromise data security and the provision of services, in addition to potentially being illegal and prohibited.
15 Suspension and Deduction 
15.1 The company shall have the right to suspend any amount held by it and deduct any amount due to the company against any amount due to you from the company in connection with the use of the services, including existing or future balances available to you in the wallet. However, you shall not have the right to suspend or deduct against the company.
16 Subcontractors 
16.1 Some services will be provided through third-party providers (“subcontractors”). The company may transfer information as stated in its privacy policy to provide the services properly, and you hereby consent to this. 
16.2 Notwithstanding any legal provisions Without prejudice to the requirements of the law, the company shall be exempt from liability for the consequences of acts or omissions of such subcontractors that are beyond its control and responsibility, provided that the damages were directly caused by the acts or omissions of the subcontractors as mentioned.
17 Update of Terms of Use 
17.1 Subject to any applicable law, the company reserves the right to change the terms of use from time to time at its sole discretion and without the obligation to provide advance notice. The wording of the determining terms of use shall be published in the application. You are responsible for regularly updating yourself with the terms of use, which may be amended occasionally. 
17.2 It is clarified that you may choose not to accept the updated terms of use upon termination of your engagement with the company. It is further clarified that if you choose not to disconnect from the services, the company will consider it as your consent to the updated terms of use, which will apply to and bind you.
18 Notices and Updates 
18.1 As part of using the wallet, the company may contact you through the application (including notifications to your device), SMS and email, and any other means it chooses, including in cases of misuse, service suspension, termination of engagement, execution of payment instructions provided by you, and so on. Any communication from the company will be sent using the contact details you provided to the company. You must notify the company promptly of any changes in your contact details and update the information. It is clarified that joining the services and agreeing to the terms of use constitutes your consent to receive notices and updates, as detailed below. 
18.2 A notice sent to you by the company will be deemed received and read by you at the time of its dispatch if sent through the application, email, or SMS. 
18.3 You confirm and agree that the information you provide to the company and information regarding the actions taken within the framework of the services will be used to offer you additional services from time to time. You authorize the company to use the information for marketing and direct communication purposes, subject to your rights according to the Privacy Protection Law, 1981.
18.4 You can contact the company through the following means: 
18.4.1 Email:  support@tung-tong.com  
18.4.2 Phone no. +97286670407.
19 Miscellaneous 
19.1 The law governing the use of the wallet and services, including the terms of use, shall be Israeli law only. The authorized courts in the Tel Aviv-Yafo district shall have exclusive jurisdiction to adjudicate any matters related to this agreement. 
19.2 If a competent court or authorized authority determines that one or more of these terms of use is invalid, it shall not affect the validity of the remaining terms of use. 
19.3 The company shall be entitled to assign, transfer, or delegate its rights or obligations under these terms of use to any third party, and you shall have no claim with that. Without prejudice to the generality of the foregoing, this shall not affect your rights to use the services or your vested rights in the wallet. 
19.4 Any waiver, omission, or delay by the company in exercising any rights granted under these terms of use or any law shall not be considered a waiver of its rights under these terms of use or any law at any time. 
19.5 These terms of use were last updated on 01/10/2024.